Contact
Tell us where the campaign needs attention.
We support the full PromoteMyListing workflow: listing media, video creation, managed Meta campaigns, lead delivery, campaign reports, checkout, and account access. Send the smallest useful set of details and our team can trace the right record quickly.
Email the campaign operations team
[email protected]Send the right context
What to include in your message
Start with your account email and the property address when a listing is involved. If the dashboard showed an error, include the exact wording and roughly when it happened. We can investigate campaign and video records without your password, social media password, or full payment-card details, so never send those by email.
Video or campaign
Include the property address and tell us whether the issue is with media upload, video generation, campaign launch, delivery, or reporting.
Payment or package
Include the email used at checkout and the campaign package. Do not email full card numbers or other sensitive payment information.
Account support
Include the account email and a short description of what you expected to happen. Screenshots are helpful when a page shows an error.
Privacy or lead data
Use the subject line Privacy Request for access, correction, deletion, unsubscribe, or questions about how listing and lead information is handled.
Before you email
Signed-in clients can also use the Support page in the dashboard. That route automatically connects the request to the account. For a live campaign, check the dashboard first: Meta review, delivery preparation, views, clicks, and lead counts can update at different times.
Sign in to your dashboardPolicies and service scope
Questions about content rights, listing media, lead information, campaign delivery, or promotional use may already be answered in the policies below. Those pages describe the current service terms and how personal, listing, and inquiry information is handled.
General support